--- title: FAQ | Metolius Knowledge Base description: Answers to frequently asked questions. --- [Skip to content](https://knowledgebase.metoliusaa.com/kb/faq#main-content) English Show submenu for translations [Go to Customer Portal](https://knowledgebase.metoliusaa.com/tickets) ![Metolius Technologies Inc. ](https://knowledgebase.metoliusaa.com/hs-fs/hubfs/Lockup%20Blue%20and%20Black.png?width=700&height=100&name=Lockup%20Blue%20and%20Black.png) - [KB & Customer Portal Login](https://knowledgebase.metoliusaa.com/_hcms/mem/login) Open main navigation Close main navigation - [KB & Customer Portal Login](https://knowledgebase.metoliusaa.com/_hcms/mem/login) - English Show submenu for translations - [Go to Customer Portal](https://knowledgebase.metoliusaa.com/tickets) - [Go to metoliusaa.com](https://asmt.metoliusaa.com/login.php) [Go to metoliusaa.com](https://asmt.metoliusaa.com/login.php) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. 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[FAQ](https://knowledgebase.metoliusaa.com/kb/faq) # FAQ Answers to frequently asked questions. ## General FAQ - [Can I customize a plan to my unique criteria?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-i-customize-a-plan-to-my-unique-criteria) - [Are there limitations on how many surveys I can build or have?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/are-there-limitations-on-how-many-surveys-i-can-build-or-have) - [Can I send surveys in any language?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-i-send-surveys-in-any-language) - [How many survey responses come with my subscription?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/how-many-survey-response-come-with-my-subscription-rd) - [What are Benchmarks and How Do I Create Benchmark Data?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-are-benchmarks-and-how-do-i-create-benchmark-data) - [What's the Difference Between Analytic and Information Gathering Questions?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-is-the-difference-between-analytic-and-information-gathering-questions) - [Can I customize the look of the surveys to match my branding?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-i-customize-the-look-of-the-surveys-to-match-my-branding) - [Do survey participants need to complete the survey in one session?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/do-my-survey-participants-need-to-finish-the-survey-in-one-session) - [Can I restore a deleted survey?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-i-restore-a-deleted-survey) - [Is there training for this software?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/will-there-be-training-for-this-software) - [Are there any restrictions on the content of the questions I can ask?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/are-there-any-restrictions-on-the-content-of-the-questions-i-can-ask) - [Understanding User Roles and Permissions in Metolius](https://knowledgebase.metoliusaa.com/kb/understanding-user-roles-and-permissions) See less ▼ ## Creating Surveys - [Can I clone and edit existing surveys?](https://knowledgebase.metoliusaa.com/kb/can-i-clone-and-edit-existing-surveys) - [What are best practices for using a Metolius survey template?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-are-best-practices-for-using-a-metolius-assessment-template) - [How do I create a survey?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/how-do-i-create-a-survey) - [Can participant demographic questions be customized in any way?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-individual-demographics-information-be-customized-rd) - [What question types are available?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-question-types-are-available-rd) - [What question types are available?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-question-types-are-available) - [Can Individual Demographics information be customized?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-individual-demographics-information-be-customized) - [How do I save a survey as a draft?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/how-do-i-save-a-survey-as-a-draft) - [What are Outcomes and Intentions?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-are-outcomes-and-intentions) - [What is the first step in writing a survey?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-is-the-first-step-in-writing-a-survey) - [Are templates available?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/are-templates-available) See less ▼ ## Sending Surveys - [What distribution options exist for sending surveys?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/survey-distribution-methods) - [What steps do I take to send a survey to its participants?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-steps-do-i-take-to-send-a-survey-to-its-participants) - [Can I schedule my survey to start and stop on a particular date?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-i-schedule-my-survey-to-start-and-stop-on-a-particular-date) - [Can I Send Reminders to my Participants?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-i-send-reminders-to-my-participants) - [How can I review participant progress with the survey?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/review-participant-progress) ## Data Analytics and Reporting - [🔗 How do I review my response data?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/how-do-i-review-my-response-data) - [Can I filter Open-Ended Responses?](https://knowledgebase.metoliusaa.com/kb/can-i-filter-open-ended-responses) - [What is Reference Data?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/what-is-reference-data) - [How does Metolius calculate the response data?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/how-does-metolius-calculate-response-data) - [How long do I have to wait to get the data analytics?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/how-long-do-i-have-to-wait-to-get-the-data-analytics) - [Can charts and data visualization options be customized?](https://knowledgebase.metoliusaa.com/kb/portal/en/kb/articles/can-charts-and-data-visualization-options-be-customized) See less ▼ - [Metolius is Different. Here's Why.](https://knowledgebase.metoliusaa.com/kb/metolius-is-different-heres-why) - [Getting started](https://knowledgebase.metoliusaa.com/kb/getting-started#main-content) - [Read Me First!](https://knowledgebase.metoliusaa.com/kb/getting-started#read-me-first) - [Navigation](https://knowledgebase.metoliusaa.com/kb/getting-started#navigation) - [FAQ](https://knowledgebase.metoliusaa.com/kb/faq#main-content) - [General FAQ](https://knowledgebase.metoliusaa.com/kb/faq#general-faq) - [Creating Surveys](https://knowledgebase.metoliusaa.com/kb/faq#creating-surveys) - [Sending Surveys](https://knowledgebase.metoliusaa.com/kb/faq#sending-surveys) - [Data Analytics and Reporting](https://knowledgebase.metoliusaa.com/kb/faq#data-analytics-and-reporting) - [Create](https://knowledgebase.metoliusaa.com/kb/create#main-content) - [Survey Elements](https://knowledgebase.metoliusaa.com/kb/create#survey-elements) - [Survey Creation](https://knowledgebase.metoliusaa.com/kb/create#survey-creation) - [Distribution](https://knowledgebase.metoliusaa.com/kb/distribution) - [Analyze & Report](https://knowledgebase.metoliusaa.com/kb/analyze-report#main-content) - [Analyze](https://knowledgebase.metoliusaa.com/kb/analyze-report#analyze) - [Report](https://knowledgebase.metoliusaa.com/kb/analyze-report#report) - [Enterprise](https://knowledgebase.metoliusaa.com/kb/enterprise#main-content) - [Survey & Charting Setup](https://knowledgebase.metoliusaa.com/kb/enterprise#survey-charting-setup) - [Intelligent Reporting](https://knowledgebase.metoliusaa.com/kb/enterprise#intelligent-reporting) - [Intelligent Reporting Widgets](https://knowledgebase.metoliusaa.com/kb/enterprise#intelligent-reporting-widgets) [![Metolius Logo and Wordmark Primary Horizontal-1](https://knowledgebase.metoliusaa.com/hs-fs/hubfs/Logos/Metolius%20Logo%20and%20Wordmark%20Primary%20Horizontal-1.png?width=291&height=75&name=Metolius%20Logo%20and%20Wordmark%20Primary%20Horizontal-1.png "Metolius Logo and Wordmark Primary Horizontal-1")](https://asmt.metoliusaa.com/login.php) metoliusaa.com Help Center Copyright © 2025, Metolius Technologies INC