Metolius Knowledge Base

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Metolius Knowledge Base

FAQ

FAQ

Answers to frequently asked questions.

General FAQ

What are Benchmarks and How Do I Create Benchmark Data?

What's the Difference Between Analytic and Information Gathering Questions?

How many survey responses come with my subscription?

Are there limitations on how many surveys I can build or have?

Can I customize the look of the surveys to match my branding?

Do survey participants need to complete the survey in one session?

Can I restore a deleted survey?

Is there training for this software?

Can I send surveys in any language?

Are there any restrictions on the content of the questions I can ask?

Understanding User Roles and Permissions in Metolius

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Creating Surveys

What question types are available?

Can Individual Demographics information be customized?

How do I save a survey as a draft?

How do I Create a Survey?

What are Outcomes and Intentions?

What is the first step in writing a survey?

What are best practices for using a Metolius survey template?

Can I copy and edit existing surveys?

Are templates available?

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Sending Surveys

What distribution options exist for sending surveys?

What steps do I take to send a survey to its participants?

Can I schedule my survey to start and stop on a particular date?

Can I Send Reminders to my Participants?

How can I review participant progress with the survey?

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Data Analytics and Reporting

What is Reference Data?

How does Metolius calculate the response data?

How long do I have to wait to get the data analytics?

How do I review my response data?

Can charts and data visualization options be customized?

Can I filter Open-Ended Responses?

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